privacy policy

Last Updated: March 31, 2026

Let's Not ("we," "our," or "us") operates the Let's Not mobile application. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

Information You Provide

Phone Number: Used to create your account and verify your identity via SMS
Contact Information: Phone numbers of contacts you select when creating a wish (to enable matching)
SMS Consent: We store a timestamp of when you consent to receive SMS verification codes

Information Collected Automatically

Device Tokens: For sending push notifications about matches and reminders
Crash Reports: Error and crash data is collected via Sentry to help us identify and fix bugs. This may include device type, OS version, and app state at the time of an error. No personal content is included.
Usage Analytics: We use PostHog to collect anonymous usage data such as screen views and feature interactions. This helps us understand how the app is used and improve the experience. No personal content is included.

How We Use Your Information

Account Verification: Your phone number verifies your identity
Matching: Contact phone numbers are used solely to determine if both parties want to cancel plans
Notifications: Push notifications inform you when a match occurs and send optional reminders
Analytics: Anonymous usage data helps us understand how the app is used and improve the experience
Service Operation: To provide, maintain, and improve the app

How Matching Works

When you create a wish, we store your contact's phone number(s) temporarily. A match only occurs if:

Both parties have the app
Both parties create wishes about each other
Both wishes are for the same day

If only one person creates a wish, the other person is never contacted or notified. Your wish expires silently.

Data Retention

Wishes: Automatically deleted 24 hours after the planned event time
Account Data: Retained while your account is active; deleted upon request
Contact Phone Numbers: Stored only within wishes; deleted when wishes expire

Data Sharing

We do not sell your personal information. We share data only:

With service providers (AWS) to operate the app
With Sentry for crash reporting and error monitoring
With PostHog for anonymous usage analytics
If required by law

Your Rights

You may:

Access your data by viewing your wishes in the app
Delete individual wishes by swiping to delete
Delete your account and all associated data from Settings within the app
Opt out of push notifications via device settings

California residents have additional rights under CCPA. EU residents have additional rights under GDPR. Contact us to exercise these rights.

Security

We use industry-standard security measures including encryption in transit and at rest. Phone numbers are stored securely in AWS with automatic expiration.

Children's Privacy

Let's Not is not intended for users under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy and will notify you via the app or email.

Questions? Email us at: contact@letsnot.co